All Jackpots Casino’s Customer Service
well, i’ll be dipped. i had gotten that mailer from All Jackpots, the one with the cd and the $25 no deposit bonus offer. and, i decided that it was available to new players as a kind of recruitment offer, or welcome bonus or whatever. but, just to be a half a bother, i sent their support a letter to basically say “why are you sending me this if i can’t use it”?
and, they got back to me.
it took a bit, but with things going on right now with deposits and everything, i figured it would.
and do you know what they said? i think i can tell you this without breaking any confidences:
“You can go ahead and claim the bonus on your existing account; xxxxxxxxx and I hope it brings you lots of luck and enjoyment. ”
what the hell? i’m waiting for a canned response about offers to new players and how their sad they wouldn’t be able to help me on this and blah, blah, blah. and instead, i get, “sure, go ahead. have fun”. and, they knew my account number, so someone must have looked something up. hmmm, an actual human, doing a bit of research to get to know the customer, and then going the extra step to take care of them.
i’m floored. not because i didn’t think the casino was an up and up place, but because when given the opportunity to shrug their shoulders and say “sorry kid”, they took the high road. i wouldn’t have expected this level of service from most land-based fortune 500 companies, but i get it from an online casino.
and, i don’t think there’s any way they know i’m a blogger and this incident would make it into cyber-print. i think they’re just that level of folks. the “do the right thing + 1″ type.
i entered my info on their website, started this post, and i just checked. the cash is already in my casino account.
wow. i’m a bit jaded usually, but i’m truly impressed by this.
hehe, now i’m going to take a couple of cracks at the tunzamunni prize ;) many thanks and a couple of thumbs up to all jackpots casino.
Jackpot Factory Stocking Stuffer Bonus
’tis the season, that’s for sure. if you’re like me you’ve been getting tons of mail lately, and in there are some special cards for the holiday season from family, friends, and business associates. well, my wife and have been blessed this year, so we were sorting candy from gift baskets and cards the other night, and i came across one that was from “Jackpot Factory”.
while the name rang a bell, as though i’ve heard it before, i wasn’t particularly sure who these guys were. but it sure sounded like a casino group, and so i opened it. there was a nice glossy card inside, and thankfully no cd of all the casinos. i’m not sure why that would turn me off, maybe because of all the casino cd’s i’ve received when i already have that casino on my ‘puter.
anyway, i open up the card, and inside there’s a pocket with a picture of a christmas stocking and a piece of paper sticking out of it. the paper has “stocking stuffer bonus” written across the top so i can see it. as i pull it out of the stocking, the rest of the paper looks just like a check, for $10.
now, it’s not a real check. but it’s not one of those “$x off” or “x% depsoit bonus” things. it’s worth $10 in bonus money at the casino.
so, i went over to the Jackpot Factory website, and saw the whole group of jackpot factory casinos. i’ve been playing at All Jackpots for, well, if you’ve been reading my posts you now it’s been quite a while. i had to enter the internet address to get past the index page of the site and onto the page where they hand out the stocking stuffer bonuses.
they asked for my account number, which was conveniently written on my “check”, which is nice because those things are pretty cryptic. i click a button and poof, i’m done.
so i wonder over to the casino, and sure enough, about ten minutes later there’s another $10 in my bonus account. can’t beat that. that’s the second $10 or $15 no deposit required bonus i’ve gotten from these guys this month. sweet. and, i appreciate it!
so, i’m off. i think i’m going to take a couple of spins on the Tunzzamunni machine. if i hit big i’ll be back, if not, i’ll post some more tomorrow.
$50 Free No Deposit
that’s the new offer that 7 Sultan’s Casino just released. I’ve seen plenty of no deposit offers before, and they usually max out at about $15. most are ten bucks. the one from RiverBelle with the $25 for the Tunzamunni machine has been the nicest i’d seen in quite some time.
this offer puts things at the next level.
i’m not sure if i have a player account at 7 Sultan’s to be honest. i know that it’s a microgaming, so you’ll find all the regular slot machines that you’d find at All Jackpots or Roxy (like Tombraider, Tunzamunni, the new Age of Discovery and Mega-Moolah).
i did see that they have an asterisk on the offer when you look at their website. there’s a max cash-out of $100. that means you can’t just plunk the cash into a progressive jackpot machine, and then walk away after hitting the major millions, never having to work again.
still, it’s hard to complain about something like that when they’re handing over $50 to everyone that signs up. anyway, that’s the new news on the “hey, where can i get some free money to play the slot machines?” front.
Cashing out at All Jackpots Dec 6
here we go ladies and gentlemen, i’m pushing the cashout button at All Jackpots again. i have some playing to do at the Harbour with the big holiday tournaments all going on, plus, i’m interested in seeing how this will work if i do it right the first time.
i remember that last time i tried to cash out of AJ i kept forgetting to click something on the final screen and it took a long time for me to notice, and go back and get it all sorted.
there’s no bonus money to worry about (they didn’t give me any), and i’m in the banking screen. ok, i’m at the “your withdraw has been logged successfully” screen.
i’m starting the clock at noon on wednesday . . .
The end of the All Jackpot Cashout Saga
the money hit the neteller in the middle of the night yesterday, the 5th. so, it really was just a matter of pushing all the buttons.
thumbs up to All Jackpots then. the welcome bonus was generous, the games are microgaming, so that means lots and lots of cool slots, and, if you fill out the forms correctly, cashing out isn’t a problem.
Slotland Casino Trip Report
it’s a holiday, and i felt like putting around a bit this morning, so i wandered into Slotland. after having cashed out at All Jackpots (i’m expecting that neteller to hit tomorrow in the morning), i remembered i still had a couple of dollars sitting at Slotland and thought i’d stop in.
slotland sends their players emails from time to time, like every casino online. but in the newsletter is a mini-slot game. i play them when they arrive, and i hit a $10 winner here nad there. i think the game now gives deposit bonuses, but they used to give actual money. well, sooner or later i’d be able to win on that newsletter bonus cash, and i did.
i have it up to somewhere in the mid $200’s actually. but, since it was all free from the very start, i really have no designs on cashing it out. well, unless i do something like hit a jackpot with it.
at any rate, wandered in today to see that the casino-wide progressive jackpot is at $53,000. at slotland, all of the games are tied together in one big casino-wide progressive jackpot. so, no matter what machine you are playing, you may hit the big one.
slotland also has a couple of other neat features. it’s no download, but it doesn’t use flash, it’s some sort of .html programming. what does that mean in english? you can play it from pretty much anywhere, including from a webTV (if you remember what those things are).
the kicker is, there is no sound. that’s right, no sound! this prompted a friend of mine to call slotland the horse and buggy of the casino world. and, after playing things like the new Age of Discovery from microgaming, i can certainly see what he’s talking about.
so, how does a casino overcome the fact that they have no sound, and only handful of games that are all slot machines? high payouts. in a nutshell, any slot that pays well is fun to play. and, slotland sets their games at 98% payback. a few minutes into it, and you don’t even notice there’s no sound, you’re all wrapped up in the winning (well, i should only speak for myself).
and the winning isn’t the same as on a regular video slot, where every spin is a winner, but you’re not winning enough to cover the cost of the spin. so it’s not like “i win, i win, i win, i win, ok, i need to put another $20 in”.
so, how did i do today? spent some time at the TreasureBox machine, and ended up landing this . .
i like the TreasureBox because it’s got a hold feature. you spin the reels once, and then if anything good lands, you can “hold” that reel in place and respin the others. makes it seem easier to catch winners. the thrill is when you land three good symbols on the first spin, then you can hold them all in place and get paid for that winning combination four times.
of course there are other machines at slotland, but that’s for a different day.
Cash Out at All Jackpots Casino
ok, i’m going to try this again. for those of you who are just tuning in, first of all, thanks for visiting, and second of all, here’s the scoop on me and All Jackpots Casino . . .
they’re one of the online casinos that uses microgaming to power their slot machines, which means they have pretty good slot machines. they also offer a pretty good bonus. good enough to make me bite, and i already have several microgaming casinos on my computer.
i bought $50 in chips via neteller, and got the 400% bonus, which put me at $250 in total casino chips to use. and, they gave me some sort of bonus for using neteller, which was an extra $25, so i buy $50, and start with $275. that, in my eyes, is generous.
the way it works is this, the $50 i put in is “cash” and the $225 they gave me is “bonus money”. the first money i lose from my account (should i lose, and i did) is the “cash”. you can only cash out “cash”. you can play with bonus money. so i did.
and i won. and i lost, and i won, and i lost. you know how it goes. the great thing is, there was so much bonus money to work with that i never got down to $0.
well, at one point i get back to $50 in cash (which i can withdraw), and decide that it’s been great fun, but i’m ready to cash out and do something else for a while. and i went to the bank part inside the casio and filled out some forms, and i’m waiting for the money to hit my neteller. and waiting, and waiting, and waiting. it never comes.
i visit the casino and see it sitting there in my account, the cash and all the bonus money. as if nothing happened. so, i play some. lose some, play some more, win some, play some more, lose some, play some more, win some. now, i’m up $100 in cash. better still.
today, i go to the bank screen, try to cash out. fill out some forms, go back and check. the money is still in my account, waiting for me to play. hmmmm. i’m confused.
so, i check the All Jackpots Casino website. it says clearly, you can withdraw your cash at any time. ok. i go back to the bank again, fill out some forms. notice that i need to pick an “alternate payment method” in case. never noticed that before, so i pick one.
i click the button, bingo. all my credits are gone. looks like i just never filled out the forms correctly.
so, as long as i filled them out correctly this time, we’ll see how long it takes them to process that request, and when the money will hit my neteller. i feel about half foolish, but i figure if this helps anyone at all, then it’s worth posting about!
English Harbour Cash Out
hit the neteller this afternoon. so, i can say i have a bit of a smile to work with today
oh, yeah, i kindof skipped over the part where i finished up my wagering requirement, and had over $130 left in real cashable money. so, i decided to cash it out. that was like last thing on tuesday night.
it didn’t come yesterday (wednesday), but it did land today, so that’s in the 24-48 hour range i’d say. not as good as an instant cashout, but better than a 72 hour wait. actually, it was like one business day.
so, for whatever it’s worth, that’s my experience with cashing out at English Harbour.
in the meantime, i still have something to play with at All Jackpots, and i might play a little before night-time chores. i’ll keep you posted.
Cashing out at English Harbour Casino
this may take a couple of posts. i’m in between sheets of my “to-do” list, so i snuck back into english harbour, and played out all of that bonus money i had. it was fantastic. on the blackjack tables i ran my $120 or whatever in cash, plus my $75 in bonus money up to $275. so that was certainly fun stuff!
then i went to the cashier to cash it out, not knowing exactly what was going to happen. and sure enough, there’s a wagering requirement i didn’t fulfill for all that bonus cash i won in the slots tournaments.
what can you do?
they said i have a little over $1,700 in wagers to make before i can cash out. so, i set the Atomic Jackpot Slot game to autoplay at $1 a spin, for 500 spins. then i swept out the hallway, and the parlor. and the wheels were still spinning. so i shook out the covers for the couch and loveseat, and the reels were still spinning. so i put in some laundry, and the wheels were still spinning. and then i . . . wow, 500 spins takes a long time.
finally, i got $500 in wagering in, and there’s about $220 to work with still. that’s about a 90% payback on those spins. i guess i can live with that.
i’m off to walk the dogs, and set the reels in action again. if i can get in the rest of my wagering requirement, i’ll post up later.
English Harbour
i started playing blackjack at the online casinos, hmmm, a long time ago. and, the first casino i ever played at was English Harbour, so i didn’t feel strange going back there tonight to do some playing.
it turns out that when i tried to fire up the casino on my computer, i was getting an error message. and the error message had a number to call, so i did. the poor lady answers the phone on the third ring and asks how she can help me. so, without introducing myself, i ask “what does error message zero, zero, zero, four mean?”. and without skipping a beat she says “it’s a login error. either the account number or the password you’re using doesn’t match the information for your account in our database.”
that was a good stretch better than i expected. so, while i was on the phone, we got the account number and password situation settled. must have taken almost all of three minutes. i probably should have been impressed, but i was just happy to be able to log in without any problems.
i was happy to find a couple of dollars in my account that i left behind. not that happy though, i could probably have wandered through life for some time to come without ever thinking about cashing that account out all the way. but, now i know it’s there, and i’ll be sure to cash it out at some point.
in the lobby of the casino is a button that lets you enter the “tournament lobby”. not a big deal if you’re at a poker room, but a brand new casino experience for me.
inside the tournament lobby is a list of the tournaments taking place, and there are three. i chose to enter the freeroll slots tourney, on the Atomic Jackpot machine. i was wrong earlier, the other slots tournament, on the Big Bonus machine, has a $10 entry fee. it isn’t a freeroll.
i click on register for the tournament, it tells me it will cost $0. i’m ok with that, so i proceed, and bingo, there i am at the Atomic Jackpot slot with $600 in tournament credits on the machine.
the screen tells me i’m starting in 17th place, which is better than the starting position of a lot of NASCAR drivers on Sundays. it gives me the time remaining in the tournament, and the number of spins i’ve taken.
if you look in the tournament lobby you can see the nicknames of the players that are ranked in the top ten, and their tournament credit balances.
so, now im ready to settle in for some action.

